Support
Frequently asked questions
If your question isn't answered here, write to contact@avivior.com and we'll reply within one working day.
Are Avivior products suitable for sensitive skin?
Yes. Every formula is fragrance free, sulphate free and pH balanced, and is patch-tested on sensitive skin panels. If you are highly reactive, introduce one product at a time.
In what order should I use the products?
Cleanse, treat, protect. Face wash first, Brightening Serum on clean damp skin, then Gel Sunscreen SPF 50 PA++++ every morning.
How often should I reapply sunscreen?
Every 2–3 hours of daylight exposure, and immediately after heavy sweating or towel drying.
Can I use the Brightening Serum with the Acne Control Face Wash?
Yes, but start with alternate nights. Both are well tolerated together once your skin has adjusted.
Are the products cruelty free?
Yes. Avivior never tests on animals, and neither do our manufacturing partners.
How long does delivery take?
Orders dispatch within 24–48 working hours and typically arrive in 3–6 business days across India.